Refund Policy
At STUSSYCLOTHINGUSA, your satisfaction is our priority. We strive to ensure that every purchase meets your expectations.
1. Eligibility for Refunds
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Refund requests must be submitted within 10 days of receiving your order.
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Items must be returned in original condition, unworn, unwashed, and with all original tags and packaging intact.
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Items purchased on promotion or at a discount may not be eligible for a full refund.
2. Non-Refundable Items
Certain items, such as personalized or custom-made products, are not eligible for refunds unless defective or damaged during shipment.
3. Refund Process
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To initiate a refund, contact us at service@stussyclothingusa.us with your order number and reason for return.
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Once approved, return instructions and address will be provided.
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Refunds are processed within 7 business days of receiving and inspecting the returned item.
4. Refund Method
Refunds will be issued to the original payment method used during checkout.
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If the return is due to our error (damaged or incorrect items), the full purchase amount including shipping costs will be refunded.
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If the return is for other reasons, shipping fees may be deducted from the refund.
5. Contact Us
For any questions regarding refunds, please contact our support team at service@stussyclothingusa.us.